FAQ
Trade questions, answered without consumer shortcuts.
The answers below describe the Aerova trade-information process. Commercial and product-specific details are verified in the appropriate discussion or agreement.
Ordering & MOQ
Do you sell to consumers?
No. Aerova is a trade-only website for UK professionals aged 18 or over. It does not offer consumer checkout, prices or promotions.
Can I request a quotation before finalising quantity?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
Where will MOQ be confirmed?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
OEM / Private Label
Which customisation options can be discussed?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
When are samples considered?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
How are product-status fields handled?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
Shipping
Which trade terms may be available?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
What documents should a UK buyer ask for?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
UK Compliance
Does Aerova provide legal advice?
No. Aerova provides general trade information only. Consult qualified UK advisers for legal or regulatory decisions.
Where can I check government guidance?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.
Payment
Where are payment terms confirmed?
Please submit an RFQ or trade-partner enquiry with the product system and business context. Aerova will confirm what information can be shared for the relevant programme.